Terms & Conditions

Effective Date: 07/17/2026

Welcome to Reinaldo Palencia. These Terms & Conditions (“Terms”) govern your use of ReinaldoPalencia.com (the “Website”) and the purchase of products offered by Reinaldo Palencia (“we,” “our,” or “us”). By accessing our Website or placing an order, you agree to these Terms.

1. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this Website.

2. Products

We strive to accurately display our products, colors, materials, and craftsmanship. Because of differences in monitors, lighting, and photography, actual colors and textures may vary slightly.

Many of our products feature premium leather and handcrafted elements. Natural variations in leather grain, texture, and color are characteristics of genuine leather and are not considered defects.

Product availability is subject to change without notice.

3. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change prices, correct pricing errors, or cancel orders resulting from pricing inaccuracies.

Applicable taxes and shipping charges will be calculated during checkout.

4. Orders

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability
  • Pricing or listing errors
  • Suspected fraud
  • Payment verification issues
  • Violation of these Terms

If payment has already been processed, any approved cancellation will be refunded to the original payment method.

5. Payment

Payments are processed securely through trusted third-party payment providers. We do not store complete payment card information on our servers.

6. Shipping

Estimated delivery dates are estimates only and are not guaranteed.

Shipping delays caused by carriers, customs, weather, or circumstances beyond our control are not our responsibility.

Risk of loss transfers to the customer upon confirmed delivery to the shipping address provided during checkout.

7. Returns & Exchanges

Please review our separate Return & Refund Policy for complete details.

Products returned must be:

  • Unused
  • In original condition
  • In original packaging
  • Returned within the stated return period

Customized, personalized, or final-sale products may not be eligible for return unless required by law.

8. Limited Manufacturer’s Warranty

/warranty-and-disclaimer
Certain products are covered by our 15-day Limited Manufacturer’s Warranty against defects in materials and craftsmanship under normal personal use.

This warranty does not cover:

  • Normal wear and tear
  • Scratches or scuffs
  • Fading resulting from lack of proper care
  • Water damage
  • Accidental damage
  • Misuse
  • Improper storage
  • Unauthorized repairs or modifications

Proof of purchase is required for all warranty claims.

We reserve the right to repair, replace, or refund the product at our sole discretion.

9. Product Care

To preserve the beauty and longevity of your product:

  • Keep leather clean and dry.
  • Avoid prolonged exposure to direct sunlight and excessive moisture.
  • Store products in a dust bag when not in use.
  • Use only leather care products designed for premium leather.
  • Avoid harsh chemicals and abrasive cleaners.
  • Follow all care instructions included with your purchase.

Failure to properly care for leather and printed finishes may result in natural aging or fading that is not covered under warranty.

10. Intellectual Property

All content on this Website, including but not limited to:

  • Logos
  • RP monogram
  • Product designs
  • Artwork
  • Photography
  • Videos
  • Graphics
  • Product names
  • Website design
  • Written content

is the exclusive property of Reinaldo Palencia and is protected by copyright, trademark, trade dress, and other applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

11. Prohibited Use

You agree not to:

  • Use the Website for unlawful purposes
  • Attempt unauthorized access to our systems
  • Interfere with Website functionality
  • Upload malicious software
  • Use automated tools to scrape Website content
  • Misrepresent your identity

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

13. Disclaimer

Except as expressly provided in our Limited Manufacturer’s Warranty, all products are provided “as is” and “as available” to the fullest extent permitted by law.

We make no guarantees regarding uninterrupted Website availability or error-free operation.

14. Limitation of Liability

To the fullest extent permitted by law, Reinaldo Palencia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our Website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless Reinaldo Palencia, its owners, employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from your misuse of the Website or violation of these Terms.

16. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Vermont, United States, without regard to conflict of law principles.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Updated versions become effective immediately upon posting on this Website.

Your continued use of the Website constitutes acceptance of any revisions.

18. Contact Information

Reinaldo Palencia

Website: ReinaldoPalencia.com

Email: adhdrush@adhdrush.com

Business Address: 424 Robinson rd. Warren, Vermont, 05674.

Thank You

Thank you for choosing Reinaldo Palencia.

We are committed to creating timeless luxury products crafted with exceptional attention to detail, quality, and enduring style.